Privacy Policy

Last updated: January 2026

Remzy Collection ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website and how we use it.

Information We Collect

• Contact details you provide, such as your name, phone number, email and delivery address, when you place an order or message us.
• Order details, including items purchased and delivery preferences.
• Basic usage information such as pages visited, to help us improve the site.

How We Use Your Information

• To process and deliver your orders.
• To respond to enquiries sent via our contact form or WhatsApp.
• To improve our products, service and website experience.

WhatsApp Ordering

When you use our "Order via WhatsApp" or "Checkout via WhatsApp" buttons, your order details are sent directly to our WhatsApp number and handled under WhatsApp's own privacy terms as well as our own.

Cookies & Local Storage

Our shopping bag and wishlist are stored locally in your browser (not on a server) so your selections are remembered on your next visit to this device.

Sharing Your Information

We do not sell your personal information. We only share it with delivery partners where necessary to fulfil your order.

Your Rights

You may request a copy of the information we hold about you, or ask us to delete it, at any time by contacting us via WhatsApp or email.

Contact Us

For any privacy-related questions, reach us at [email protected] or +44 7853 229728.